Terms of use


Soul Artists provides the www.soulartists.net website (the "Site") and the Soul Artists mobile software application (the "App") to provide online booking services and promotional tools for performers, event-related service providers, musicians, agents, consumers, talent promoters, event planners, and entertainment sellers and buyers of all types. In these Terms of Use (the "Terms"), the words "Soul Artists," "we," "us," and "our" refer to Soul Technologies Ltd. AKA Soul Artists, Incorporated under the BVI Business Companies Act, 2001 with Company No. 2052929 in accordance with the laws of the British Virgin Islands. Which is the owner of Soul Enterprises FZ LLC ), a free zone limited liability company with trade license number 11102/2017 and Soul Enterprises of registration number 102104211106274 registered under the Ministry of Investment in Saudi Arabia, together with its affiliates, successors, and assigns. The words "you" and "your" refer to any person accessing or using the Services (as defined below); however, if you access or use the Services on behalf of a company or other entity, you represent that you have authority to bind such entity and its affiliates to these Terms and that it is fully binding on them. In any such case, the term "you" will refer to such entity and its affiliates.

To assist you in using our Site, including all sub-domains thereof, and our downloadable App, as well as our related products and services (collectively, the "Services"), and to ensure a clear understanding of the relationship arising from your use of our Services, we have created these Terms. Together, these Terms and our Privacy Policy govern your use of the Services, so please read them both carefully.

By using or otherwise accessing our Services, you are acknowledging that: (a) you have read and understood these Terms, and (b) you unconditionally agree to comply with, and be legally bound by, these Terms as they exist on the date of each such use or access. If you disagree with any of these Terms in any way, please immediately stop all use of Soul Artists Services . If you have any questions or need any clarifications, please contact us before using the Services. Please note that these Terms were written in English; to the extent any translated version of these Terms conflict with the English version, the English version published by Soul Artists controls.

Relationship and Conduct

1. Incorporation of Introduction. You hereby represent that everything in the Introduction, above, and otherwise submitted to us by you through the Services or in other communication with us, is true and accurate, and you agree that the Introduction is a part of these Terms.

2. Modification of These Terms. We may modify these Terms at any time. Any such modifications will apply prospectively, from the date the modifications are made, as designated by the "Last Revised" date depicted above. Your use of the Services, or failure to terminate your account with us, during thirty (30) days subsequent to any modifications will constitute acceptance of the Terms as so changed. You will be given notice of each modification by: (a) the updating of the "Last Revised" date, above, and (b) an email sent to you by us at the address you designate, you expressly agree that, by updating the "Last Revised" date when modifications are made, we are providing you with sufficient notice of such modifications, and that you will therefore be bound thereby if you continue to use the Services. As such, please check the "Last Revised" date prior to each use of the Services by you, as you will be bound by these Terms as they exist on the date of each such use.

3. Reserved Rights. Without limitation to all other rights enjoyed by Soul Artists, we expressly reserve the right at any time to:

  • Modify these Terms as provided herein;
  • Change the Services, including eliminating or discontinuing any content on or feature of the Services, and/or adding new features, categories, business models, offerings;
  • Terminate the membership of any member without refund and/or pursue legal action against any user of this website who does not comply with these Terms, though Soul Artists assumes no obligation to do the same;
  • Change any fees or charges for using the Services;
  • Change, edit, add to, disable or delete any Artist Profile information or imagery at our sole discretion, or other content within the Services, without notice;
  • Terminate "agencies / Event Planner" accounts we feel may be putting our members at risk, either because they have not provided a valid phone number or because of suspicions we may have regarding the validity of an inquiry;
  • Monitor any and all member-to-client and/or member-to-member interactions;
  • Revoke any account without refund for acting in a manner Soul Artists deems inappropriate or unprofessional during any aspect of member-to-client or member-to-member interaction, including without limitation: initial contact, booking negotiation, performance or service provision, and settlement of payment due;
  • Hold a deposit or balance payment if at our sole discretion we determine that the booking is a risk for fraud;
  • Use any content uploaded on the Soul Artists platform for marketing / commercial purposes without the need for user pre-approval.
  • Require a deposit or balance payment be returned to Soul Artists if a booking is not honored and/or we determine a violation of these Terms has occurred. Failure to return a payment when requested could result in permanent removal from the Services; and
  • Monitor any conversations between artists and client through the messenger. (web/app).
  • Remove any member account at any time for any reason.

4. Online Conduct. At all times when using or accessing the Services, you agree that:

  • You are solely responsible for the content or information you publish or display (hereinafter, "post") on the Services or transmit to other members.
  • You will not post on the Services, or transmit to other members or Soul Artists employees, any defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). Please contact us in writing if you believe any material contained in the Services does not comply with the foregoing.
  • You will use the Services in a manner consistent with any and all applicable laws and regulations.
  • You will not post any offensive or sexually suggestive references or post any photographs or other images containing nudity. Soul Artists reserves the right, but has no obligation, to remove without warning or refund any profile or photograph or image that does not comply with these prohibitions.
  • You will maintain current contact information on your profile, including at least one main image. We reserve the right to add any image or edit any information at any time.
  • You will not falsify your identity or misrepresent yourself in any way on the Services or in your Soul Artists Artist Profile.
  • You will not "stalk" or otherwise harass any person in any way.
  • You will not engage in advertising to, or solicitation of, other members to buy or sell any products or services through the Services.
  • You will not transmit any chain letters, spam or junk email to other members or to us.
  • You will not express or imply that any statements you make are endorsed by us, without our specific prior written consent.
  • You will not harvest or collect personal information about other members whether or not for commercial purposes, without our written consent.
  • You will not use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine", "scrape" or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents.
  • You will not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.
  • You will not interfere with or disrupt our services or the Services, or the servers or networks connected to our services or the Services.
  • You will not post html code except where instructed in any area of your profile within the Services.
  • You will not post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any software, hardware or telecommunications equipment; nor will you attempt to disrupt, degrade, impair, or violate the integrity or security of the Services in any way (including, without limitation, "hacking," "denial of service" attacks, and the like).
  • You hereby grant Soul Artists permission to add content to your Artist Profile at our sole discretion by uploading content found on the website link that you post as your "Official Website" in order to increase the quality or presentation of your Artist Profile.
  • You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service.
  • You will not "frame" or "mirror" any part of the Services, without our prior written authorization. You also shall not use meta tags or code or other devices containing any reference to www.Soulartists.net or our Services in order to direct any person to any other website for any purpose.
  • You will not modify, copy, adapt, sublicense, translate, sell, reverse engineer, create derivative works from, decipher, decompile or otherwise disassemble any portion of the Services or any source code or other software used in or for the Services, nor will you cause, assist, or encourage others to do so.
  • You are solely responsible for your interactions with other members. Soul Artists reserves the right, but has no obligation, to monitor or attempt to resolve disputes between you and other members.
  • You will not, for any reason, directly or indirectly submit a review to an Artist Profile with which you are affiliated. Reviews may only be posted by legitimate clients who have booked you. You may dispute any review you feel to be fraudulent, but the removal of reviews is solely at our discretion. Posting any illegitimate review, whether on your own or on another member's Artist Profile, may result in your account's immediate termination, at our discretion, without refund, and may also result in a permanent ban from the Services.
  • Members are required to keep all bookings and their associated communications on the Soul Artists platform. We reserve the right to terminate any member account that attempts to complete a booking outside of Soul Artists, when that booking has originated from a Soul Artists inquiry. Discouraging, suggesting, and/or preventing clients from booking you through Soul Artists is not permitted, and discouraging clients from hiring other Soul Artists members is not permitted.
  • You will not re-sell or re-offer any lead you receive through Soul Artists to another performer, vendor or service provider, nor will you re-offer or post to any website any lead you receive through your relationship with this website.
  • Soul Artists has the right to temporarily suspend or permanently terminate the account of any member who posts contact information on their Soul Artists Artist Profile. This contact information includes website URL links and addresses, email links and addresses, and telephone numbers. Contact information may not be posted in Artist Profile photos, in Artist Profile text, in Artist Profile audio/video samples, or in messages to prospective clients.
  • You will respond fully, truthfully, and within three (3) business days to any request for information or other inquiry from Soul Artists related to your or another member's compliance with these Terms.

Failure to comply with the foregoing provisions outlined under "Online Conduct" above may result in immediate suspension or termination of your right to use the Services without refunding your membership fees. Soul Artists reserves the right, in its sole discretion and in all instances, to determine whether you have or have not complied with any provision contained in these Terms.

5. Purpose and Nature of the Services. The contents of our Services, and the Services in general, are intended strictly for the purposes of: (i) providing a forum for performers, speakers, bands, vendors, musicians and other talent to post information about themselves, and (ii) facilitating the booking of such talent for engagements to provide entertainment services (collectively, "Permitted Uses"). Selling or offering to sell any interest in real property, any personal property, or other tangible good (as opposed to your entertainment services) is not a Permitted Use of the Services and is strictly prohibited. You represent and warrant that you understand, and agree, that Soul Artists is not, will not be, and will not in any way be construed to be a party to any contract or agreement between any users of our Services regarding the provisions of services at any event or engagement. While we do believe that Soul Artists members will achieve some amount of exposure from a listing within our Services, we do not guarantee in any way that the use of our Services will produce paying clients for our members. We do not guarantee that users who supply services as a result of introductions made through Soul Artists will be paid for their services. We do not represent or guarantee that our Services will further the careers of our members, help them financially or otherwise produce income. Failure to receive the outcome you expected does not warrant a refund of payment. Furthermore, Soul Artists does not take responsibility for the content of any member profile, or member services offered on any profile. Soul Artists does not endorse, sanction or verify, and specifically disclaims responsibility or liability for, any member or user profiles. Concerns regarding any such service, resource, or link posted or offered by a member should be directed to the particular member. Soul Artists does not endorse, sanction, or verify members on this website. Contacting these members, whether through our services or separately is at your own risk, and we disclaim all liability with regard to your dealings with any member listed within our Services.

6. Age Restrictions. In order to use Soul Artists Site and other Services you must be at least 18 years of age, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age. Individuals who are under the age of 18 or the legal age to form a binding contract in their jurisdiction ("Minors") are prohibited from using the Services. The Services are not intended for any children under the age of 13.

A legal guardian of a Minor who is at least 13 years of age may create a profile for a Minor, and must specify so at the time of registration. However, the legal guardian is responsible for everything done with that account, and such legal guardian's consent must be verifiable by Soul Artists. Some areas of the Site and App may contain material that is inappropriate for Minors.

7. Links to Other Websites and Services. Soul Artists does not control the availability or content of any outside websites, application, services, or resources (collectively, "third party services") to which the Services may link. Concerns regarding any such third-party services or links thereto should be directed to the particular outside third party service. Unless stated otherwise, Soul Artists does not endorse, sanction, or verify third party services to which our Services link, and we or our users provide these links merely for the convenience of users of our Services. Access to such third-party services is at your own risk, and we disclaim all liability with regard to your access to such third-party services. In addition, we do not endorse, sanction, or verify third party services that link to our Services, even if any logo or mark of Soul Artists is used as part of the link to our Services.

8. Disclosures About You by Soul Artists. Without limiting any of the foregoing, you agree that Soul Artists may use or disclose information about you and your use of the Services in accordance with these Terms and our Privacy Policy , which is incorporated by reference herein. With respect to any information relating to other users of the Services to which you may be permitted access through the Services, you agree that you may use such information only in connection with activities related to the purpose of the Services, which activities, without limitation, shall not include (i) the sending of unsolicited communications of a commercial nature; (ii) the sending of any other communications after receiving notification that the recipient no longer wishes to receive communications from you; or (iii) the sale or rental of such personal information to any other parties.

9. No Partnership, Agency, or Affiliation. Except only as expressly provided otherwise herein, by using the Services you acknowledge and agree that Soul Artists is not the partner, agent, joint venture, or otherwise an affiliate of you, any member, or any other user of the Services.

Registration, Payments and Refunds

10. Registration and Membership of Users. While you can utilize our Services, and review a range of information about entertainers and groups of entertainers, as well as other materials relating to the entertainment industry, without registering, to post information through our Services, and to obtain access to certain other materials or information from our Services, you must become a registered user to access certain information or complete certain transactions. Our registration forms will specify the information which you must provide in order to enjoy the particular feature, and the information which you may, at your option, choose to provide or withhold. In connection with registering at our Services, you agree to provide us with accurate, complete, and updated information required by the registration form, including, without limitation, your legal name, address, telephone number(s), applicable payment data (e.g., credit card number and expiration date) and such other information that may be required by such forms. Information provided to us by you in connection with registering at our Services will be maintained and protected by us in accordance with these Terms and with the terms of our Privacy Policy .

Soul Artists allows members to set up one free accounts, which may be terminated or redacted by Soul Artists at any time, for any reason, and without notice.

When you register to use our Services, you will create a password and a user ID, which will provide you access to certain services and materials available through the Services unless revoked by us for any reason. You agree not to disclose your user ID and password to any third party. If at any time you believe that your user ID and/or password has been revealed to any other party, or otherwise compromised, you agree to notify us in writing immediately and to change your user ID and/or password immediately through the member control panel within our Services. You agree to be responsible for and to indemnify, defend and hold Soul Artists, and its officers, directors, employees, agents, licensors, and suppliers, harmless from any injury, loss or damage we incur on account of any unauthorized use of your login name or password. You are solely responsible for maintaining the confidentiality of your user ID and password, and for any and all activities that are conducted by you or anyone else through your account.

11. Soul Artists Fees. Certain parts of the Site and Services may be accessed and used without charge. For use of certain other parts of our Site and Services, however, you are required to pay applicable fees which may change from time to time subject only to your right to terminate such Services in accordance with the terms thereof. Current fee information is available on the Site. All fees due from you to us hereunder, including to the extent applicable, transaction-based service fees, monthly fees, annual fees, one-time fees, takedown fees, and the like, are referred to herein as "Soul Artists Fees." All financial information addressed within the Services (including Soul Artists Fees, package pricings, deposits, and/or any other various pricing information) is given in terms of the currency of your country unless otherwise stated. The booking fee for the artiste is to remain confidential between client and Soul Technologies Ltd.

12. Soul Artists Artist Booking Commission Fees

Soul Artists "Soul Technologies Ltd." takes a 20% on all bookings - (20% agency fee).

13. Non-availability of Artiste

Soul Technologies Ltd. enter into a contract with the Artiste in good faith but should the artiste be unable to fulfill the engagement for reasons of illness or 'force majeure' (such as but without limitation war, or threat of war, riot, national mourning, fire, civil strife, industrial dispute, transport delay or adverse weather conditions or for other reasons beyond our control, you can either:

(a) Accept a replacement artiste introduced by us or alternatively

(b) Ask us to refund all payments you have made to us.

Subject to Clause 9, we shall have no further liability to you.

14. Alternative Artiste

If we cannot obtain the services of the chosen Artiste Soul Technologies Ltd. will offer you a replacement, and you can either accept or reject any replacement offered. If you do accept a replacement Artiste you must confirm this to us in writing and any booking made by us will be on these terms and conditions.

In case of sudden illness Soul Artists will inform the client instantly and you as the hired artists will not receive payment.

15. Cancellation

a. If you wish to cancel your booking you must send us a Notice of Cancellation via email at admin@soulartists.net . Any cancellation will take effect on the day we receive your written instruction.

b. If you fail to make payment to us in accordance with this agreement, we may regard this as a cancellation by you.

c. If you cancel the booking after the Artiste has confirmed acceptance of the engagement, you will be liable to pay Soul Technologies Ltd. a charge to compensate for any losses and expenses incurred as a result of the cancellation. A fixed charge of 50% will be refunded to the client and the remaining amount will be compensated to the Artist for blocking the date.

Soul Artists charges a 20% service fee for any cancellation, which will be deducted from both the artist and the client equally.

Soul Artist's service fee includes: (Agency Fee, Payment Gateway Fee, and VAT).

Cancellation Rules

· Any cancellation that takes place after an artist has confirmed a booking entitles the client to a full refund excluding the agency fees of 20% (inclusive of TAX) of the total booking amount.

· Cancellation within 48 hours prior to the event entitles the client to 50% of the original booking amount, as 50% would have already been paid out to the artist. (7.5% will be deducted from both parties to compensate for agency fees and VAT) - (not applicable on National Holidays and New Year's Eve)

· Cancellation within 24-hours period is nonrefundable and should be paid in full

Force Majeure

· In the case an event gets cancelled for reasons beyond the client's control, the client becomes entitled to %100 of the original payment amount in Soul Artists credit that can be used on any Soul Artists service in the future.

o In the event performance of this Agreement, or any obligation hereunder, is either directly or indirectly prevented, restricted, or interfered with by reason of fire, flood, earthquake or like acts of God, wars, revolution, civil commotion, explosion, acts of public enemy, embargo, acts of the government in its sovereign capacity, labor difficulties, including without limitation, strikes, slowdowns, picketing, or boycotts, unavailability of equipment from vendor, changes requested by Customer, or any other circumstances beyond the reasonable control and without the fault or negligence of the Party affected, the Party affected, upon giving prompt notice to the other Party, shall be excused from such performance on a day-to-day basis to the extent of such prevention, restriction, or interference (and the other Party shall likewise be excused from performance of its obligations on a day-to-day basis until the delay, restriction or interference has ceased); provided however, that the Party so affected shall use diligent efforts to avoid or remove such causes of non-performance and both Parties shall proceed whenever such causes are removed or cease.

16. Copyright

All copyright and other intellectual property rights relating to the Artiste's performance and any material used by the Artiste during the performance remain vested in the Artiste. No electronic or other recordings of the Artiste's performance can be made without our prior consent. Where consent for recording is given copies of such recording must be supplied to Soul Technologies Ltd. within a reasonable time after the engagement.

17. Technical Facilities

Technical facilities (other than those itemized in the particulars of the engagement or in an artistes' rider) must be of a professional standard, including sound, lighting, staging and where appropriate projection equipment and operators.

18. The Venue / Insurance

You will ensure that the venue for the performance has adequate heating, lighting and ventilation and complies with all health and safety, licensing and public entertainment legislation and that all necessary licenses are held or obtained. You have the responsibility to take out and maintain adequate public liability insurance and we reserve the right to request sight of any policy at any time prior to the performance. Failure to have insurance may be regarded by us as a cancellation by you giving rise to the consequences set out in Clause 4 above. You must also provide all technical and stage accessories that may be necessary to enable the Artiste to carry out the performance. Client to ensure adequate access to the performance area and/or parking Space nearby for the duration of the performance at no charge. Client to be responsible for the adequate supervision of all guests and staff at the Venue and to be liable for any theft or damage to any equipment caused by the guests or staff.

Soul Artists "Soul Technologies Ltd." is not to be made liable for losses and damages of any kind, whatsoever, whether direct or indirect, general, specific, special or incidental done to people, equipment, venue etc. on and off stage before, during and after the show.

Soul Artists "Soul Technologies Ltd." will not be liable of any damages caused by the Artist during his/her performance.

19. Choice of Artiste

(a) You acknowledge and agree that you have selected the artiste or (in the circumstances set out in Clauses 2 and 3) any replacement Artiste.

(b) Where you require an Artiste to perform to a particular brief, and the artiste agrees, you are advised to provide notes and guidance for the artiste. If you do not do this, the Artiste will deliver the performance as he or she thinks appropriate and you will have no complaint in respect of the Artiste's choice of material.

(c) Where you do supply notes and guidance you warrant that such material is clear and intelligible and is not subject to any copyright or other intellectual property restriction. You agree to indemnify Soul Technologies Ltd. or the Artiste against any claim whether for damages costs or otherwise which may be caused as a result of any such material.

(d) Whilst Soul Technologies Ltd. will give the Artiste any material you supply or request, we cannot accept responsibility for any deviation from that material by the Artiste.

(e) Soul Technologies Ltd. cannot accept responsibility if the Artiste does not carry out the performance in a manner which is satisfactory.

(f) It is agreed and understood that any future engagement of the Artiste by the Client within twenty-four calendar months shall be negotiated through Soul Technologies Ltd..

20. Disturbance During Performance

It is accepted that you the client are responsible for the actions of the audience/delegates. In any event of a disturbance e.g. (but not limited to) unreasonable background noise, throwing of missiles, failure of P.A. system, continual abuse under or not under the influence of alcohol the artiste is entitled to decrease their performance time. In this event the client will remain liable for the full artiste's fee.

21. Notices

All notices under this Agreement shall be in writing and delivered to you or to us at our respective addresses specified in the Booking Agreement, by first class post, facsimile transmission or personal delivery. Notices by post shall be deemed and notices by facsimile and personal delivery shall be deemed to have been delivered within 24 hours of transmission or such personal delivery as applicable.

22. Applicable Law / V.A.T.

(a) Our UAE VAT TRN number is 100495414300003 you can always request our official VAT certificate by emailing admin@soulartists.net > .

(b) This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates and the parties to this Agreement agree to submit to the jurisdiction of the UAE courts. All sums mentioned in the Booking Agreement and the Terms and Conditions, unless otherwise stated, are inclusive of any Value Added Tax that may be payable.

23. Complaints

In the event of a dispute or complaint from either the Artiste or the Client, any issue must be put in writing within 48 hours. The Agent will act to negotiator and aim to reach an agreeable solution between both parties. Third party statements should be obtained where possible to back up any claim. If the matter cannot be resolved or an agreement reached, then both parties should seek legal advice.

24. Headings

Clause headings in these Terms and Conditions are inserted for convenience only and shall have no effect on the constructions of the booking agreement.

25 . Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor/viewing device

25 . Newsletter

User shall agree that Soul Technologies Ltd. may send newsletter regarding the latest news/products/promotions etc. through email to the user.

26 . Link to other sites
Any access link to third party sites is at your own risk. https://www.soulartists.net will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

27 . Inaccuracy Information
From time to time, there may be information on https://www.soulartists.net that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchase / Booking / product(s) / Service(s), please contact us.

28 . Method of payment

We accept payments online using Visa and MasterCard credit/debit card / Cryptocurrency in AED (or any other agreed currency or gateway).

29 . Payment Gateway

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of DIFC, Dubai, UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

30. Payment of Becoming a Featured Artist Fees. By opting in to become a featured artist, you authorize us to charge your credit card, debit card or other payment method at such time. You agree that we may charge all Soul Artists Fees owed in connection with your Artist profile to the payment method (e.g., credit card, PayPal account, debit card, etc.) you have provided to us. You are solely responsible for the timely payment of all Featured Fees. It is your responsibility to notify us if your payment method has changed by making the appropriate changes to your account settings. If you do not provide a valid payment method, or if your designated payment method is determined by us to be inactive for any reason, we may immediately discontinue providing Services to you. Purchases will appear on your credit or debit card statements as "Soul Technologies Ltd." You agree not to cause your credit or debit card company to reverse or "chargeback" any get Featured Fees charged in accordance with these Terms; and in the event you do so, we may terminate your use of the Services, and you agree to reimburse us for any costs incurred in responding to such chargeback, including, without limitation, our actual costs paid to the credit or debit card company, including chargeback fees, and the value of the time our employees spend on the matter as determined in our discretion in good faith.

31. Automatic Renewals. If you choose a monthly subscription to a Service, your subscription will continue indefinitely until canceled by you. After your initial payment of the monthly Featured artist membership Fee, your subscription will automatically continue each month at the price you agreed to when subscribing to that Service. You agree that your monthly membership will be subject to this automatic renewal feature. If you do not wish for your subscription to renew automatically, or if you want to change or terminate your subscription to a Service, please log in to your account and follow the cancellation process. If you cancel your subscription to a Service, you may use your subscription until the end of your then-current subscription term and your subscription will not be renewed thereafter. However, you will not be eligible for a prorated refund of any portion of the Get Featured Fee paid for the then-current subscription period. By registering for becoming get featured as an artist, and choosing a monthly membership, you authorize us to charge your credit card or debit card at the beginning of each renewal subscription period. Upon the renewal of your monthly membership, if we do not receive payment, you agree that we may either terminate or suspend your use of the Services, or revert your account to a free Artist account, thus losing any applicable features or benefits of a paid "Get Featured" Membership.

You may choose to prepay for a Service for 1 year. Doing so will renew your subscription automatically.

32. Collection of Deposits and Gig Payments. Each member or other user that is a provider of services promoted within the Services (each a "Supplier") hereby appoints Soul Artists as its agent for receipt of deposit, balance, or other payments that Soul Artists permits to be made through the Services (each a "Payment"). Where a user that is not a Supplier and who wishes to retain a Supplier for services (each a "Purchaser") wishes to make a payment to a Supplier through the Services, Soul Artists may, but is not required to, accept such Payment in its capacity as agent of the Supplier. As of the instant when Soul Artists is in receipt of any Payment, the Supplier for whom the Payment was received hereby releases the Purchaser from any liability in respect of the Payment regardless of when or if Soul Artists settles the Payment amount to Supplier. Purchaser shall be a third-party beneficiary of such release by Supplier hereunder. Following receipt of Payments for Suppliers, Soul Artists shall settle the amounts thereof to Suppliers less all Soul Artists Fees disclosed in the Services and less any chargebacks, reversals or returns by Purchaser. Soul Artists reserves the right to return any Payment to a Purchaser for any reason or for no reason. Soul Artists reserves the right to provide Purchaser with a receipt in the name of the Supplier for each Payment which receipt Supplier shall honor.

33. Refunds. All sales are final and will not be refunded, unless specifically agreed to otherwise by us.

Intellectual Property Rights, Licenses, and Complaints

34. Content Ownership. Unless otherwise noted, all copyrighted works, trademarks, service marks, trade dress, or other intellectual properties depicted in any texts, articles, images, illustrations, designs, icons, photographs, images, videos, sound clips, or any other materials within the Services (collectively, the "Contents") are owned, licensed by, used with permission, or otherwise lawfully used by Soul Artists. The Services as a whole is protected by copyright, trademark, trade dress and other proprietary rights, all worldwide right, title and interest in and to which is owned and controlled by Soul Artists. Unless otherwise noted, by using a third party's trademark or trade name within our Services, Soul Artists does not intend to suggest any affiliation with or endorsement of such third party or its products or services, and Soul Artists hereby expressly disclaims any such affiliation or endorsement.

35. Site and Services Use License Subject to these Terms and only to the extent expressly permitted by the functionality of the Site and Services, you are granted a limited, non-exclusive, revocable, non-assignable, and non-transferable right to use the Site and Services and access and interact with Contents. Except with respect to your use of certain Services that provide for or facilitate commercial activities, you understand that the Site and Contents are for your personal and non-commercial use only. Except as expressly permitted by these Terms, the functionality of the Site or App (i) no Contents (other than your Submissions) may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, sold, or otherwise used in any form or by any means, in whole or in part, and (ii) nothing herein should be construed as granting any license or right to use any Contents, including trademarks, service marks, logos, slogans or taglines of us or third parties, or any software or code relating to Soul Artists Site, App, or other Services.

36. License to Submissions. With respect to any posts, text, photographs, names, images, likenesses, trademarks, service marks, logos, designs, images, video clips, music, musical work, sound recording, sound clips, media files, or other information or materials you may provide to Soul Artists for posting on your Artist Profile (collectively, "Submissions"), such Submissions shall remain your property or your licensors' property. You hereby unconditionally and irrevocably grant to Soul Artists and its affiliates and licensees a non-exclusive, worldwide, transferrable, and royalty-free right and license to host, copy, reproduce, distribute, transmit, stream, publicly perform, publicly display, modify, publish, edit, create derivative works from, or otherwise use the Submissions in any and all media, now known or hereafter devised, solely in connection with the Services and/or advertisements or other materials promoting the Services.

If you have affiliated with a performance rights organization ("PRO") with respect to your public performance rights, such as BMI, ASCAP, SESAC, or GMR, then you may be prohibited from granting the same rights to us, or a grant of public performance rights to us may prevent a PRO from collecting royalties on your behalf. In certain situations, a PRO may require that you provide the PRO with notice if you are granting public performance rights to another party. If you have an agreement with a PRO that includes such a provision, you are solely responsible for providing such notice to the PRO. You understand that no fees or payment of any kind whatsoever shall be due to any PRO or music publisher for use of your User Content as authorized in these Terms.

Soul Artists shall have no obligation to pay you or anyone else any amounts, including record or publishing royalties, performance fees, license fees, or union, guild, or collective bargaining fees, for the distribution, public performance, or other uses of your Submissions as authorized in these Terms. The foregoing licenses and rights granted to Soul Artists will survive your removal of Submissions from the Services, the termination of your account use of the Services, or any other termination of these Terms unless we receive written notice of termination of such license(s) from you, at which point such license(s) will expire and we will stop using the specified Submissions within thirty (30) days. You agree to keep a copy of any Submissions you provide, as Soul Artists shall have no obligation to return any Submissions to you should it become damaged or lost.

You represent, warrant and agree that:

  • You own or control all necessary rights in and to the Submissions to use them with Soul Artists;
  • You have the full right and authority to grant the rights, licenses, and permissions in these Terms;
  • All Submissions submitted by you into or through the Services do not and will not violate any rights of any third party, including, without limitation, copyright, trademark, privacy or other personal or proprietary right(s); and
  • To the extent you do not own any underlying musical compositions, sound recordings, samples, publicity rights, or other materials or content in your Submissions, it is your obligation to secure all appropriate permissions, clearances, licenses, or other authorizations and agreements, and, as applicable, to pay directly all third-party fees and royalties as may be required, including, but not limited to, with respect to artists, band members, authors, co-authors, copyright owners and co-owners, publishers, producers, or any other person who performed in the making of your Submissions, and in connection with mechanical royalties, digital phonograph delivery royalties, public performance royalties, payments that may be required under any collective bargaining agreements or statutory schemes, or any other royalties, fees, and/or sums payable with respect to your Submissions, and at our request you shall provide us with confirmation of such authorizations and payments.

37. Complaints About Perceived Trademark Infringement. Soul Artists respects intellectual property rights, and will remove content, terminate registered users, and deny access to others who, in our discretion, infringe the intellectual property rights of others.

If you are concerned that a Soul Artists member or any content within our Services violates your trademark rights, please seek legal advice.

Once you have determined that a violation of your trademark rights ("infringement" for the purposes of this Section 37) has occurred, we encourage you to contact the Soul Artists user responsible for the content about the perceived infringement. You and the user may be able to resolve the issue quickly without Soul Artists involvement.

If you believe the perceived trademark infringement requires action by Soul Artists, you may submit a formal claim of perceived infringement to Soul Artists. Doing so is a serious matter that has legal consequences, and you may not submit a claim of perceived infringement of someone else's trademark rights. To submit a claim, email the completed claim to Soul Artists as follows:

The Soul Technologies Ltd., AKA Soul Artists
Attn: Suhail Khoury, IP Enforcement Agent
G06, Botanica, Jumeirah Village Circle Dubai, United Arab Emirates
Telephone: +971 -55-847-5105
Email: info (AT) Soul Artists (DOT) net

To be considered a complete claim, you will be required to provide all of the following information:

  • Your full name, mailing address, email address, and phone number;
  • The specific word, term, design, image or other device in which you claim trademark rights ("Your Mark");
  • A summary of the goods and/or services sold or offered by you under Your Mark;
  • Intellectual Property Office (CIPO) registration number for Your Mark;
  • The URL, or other information, sufficient to permit Soul Artists to locate and identify the material you contend infringes Your Mark;
  • A detailed description of how you believe the reported material infringes Your Mark;
  • A declaration, under penalty of perjury, that either (a) you are the owner of Your Mark, or (b) you are an authorized representative of the owner (including an explanation of your relationship to the owner of Your Mark);
  • A declaration, under penalty of perjury, that: (a) you believe in good faith that content complained of is not authorized by the owner of Your Mark, its agent, or the law; and (b) the information contained in the completed claim form is accurate in all respects; and
  • Your signature.

Soul Artists will process any claim complying with the foregoing. If we believe, in our sole discretion, that you have established a prima facie claim of trademark infringement, we will: (a) promptly suspend the member or disable access to the complained-of material, (b) notify the member of your claim, and (c) remove the material or member from the Services or take other action(s) to address the perceived infringement; however, if such member promptly provides Soul Artists with persuasive evidence or arguments, in Soul Artists discretion, that the complained-of materials do not infringe Your Mark and should not have been removed, we will reinstate the member and/or restore the materials. If we decide to restore any such material, we will notify you and encourage you to reach out directly to the member about your claim.

Please be advised that we may, in our discretion, provide an alleged infringer with any communications from you about the perceived infringement, including the claim form submitted by you, as well as any contact information we have on file for you. We may also provide any responses received and communication related thereto, to the provider of the original notification of perceived infringement.

Without limiting Soul Artists other rights set forth herein, any user who engages in "repeat infringement" may be terminated from the Services without notice, and may no longer be permitted access to the Services. "Repeat infringement" shall be defined as two (2) or more instances, as determined by us in our discretion, where a user has infringed the trademark rights of another person. Notwithstanding the foregoing, we reserve the right to terminate members that are the subject of fewer than two (2) instances of infringement of someone else's trademark rights in appropriate circumstances, such as (for example) when the member has a history of violating or willfully disregarding our Terms.

38. Complaints About Perceived Copyright Infringement. Soul Artists respects intellectual property rights, and will remove content, terminate registered users, and deny access to others who, in our discretion, infringe the intellectual property rights of others.

If you are concerned that any content within our Services infringes any rights you enjoy under copyright law in specific material (a "Work"), please seek legal advice. You may also read basic facts about copyrights, published by the United States Copyright Office, here .

Once you have determined that a violation of your copyright interests ("infringement" for the purposes of this Section 20) has occurred relative to Work you created or own, you must follow the procedures set forth below.

39.A. User-Generated Content; DMCA. If you believe that content within our Services that was generated by a member or other user infringes your copyright interests in your Work, we encourage you first to contact the user responsible for the content about the perceived infringement. You and the user may be able to resolve the issue quickly without Soul Artists involvement.

If you believe the perceived copyright infringement requires action by Soul Artists, you must submit to Soul Artists a formal takedown notice (a "Takedown Notice") fully compliant with the Digital Millennium Copyright Act ("DMCA"). The DMCA establishes the procedures to be followed when Soul Artists receives a Takedown Notice from a putative copyright holder or agent of a copyright holder (hereafter referred to as the "Complainant"). Submitting a Takedown Notice is a serious matter that has legal consequences, and you may not submit a Takedown Notice based on perceived infringement of someone else's copyright interests, or of legal interests other than copyright interests.

You may prepare your own Takedown Notice. At a minimum, any Takedown Notice submitted to Soul Artists for processing must contain at least the following:

  • An identification of the infringed copyrighted work, or, if multiple copyrighted works are covered by a single Takedown Notice, a list of all works alleged to have been infringed;
  • An identification of the alleged infringing material and information reasonably sufficient to permit us to locate the material;
  • Contact information of the Complainant, such as an address, telephone number, electronic mail address;
  • A statement that the Complainant has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  • A statement that the information contained in the Takedown Notice is accurate, and under penalty of perjury, that the Complainant is authorized to act on behalf of the owner of an exclusive copyright interest that is being infringed; and
  • A physical or electronic signature of the Complainant.

You must submit the completed Takedown Notice to Soul Artists designated agent under the DMCA, which is provided below:

The Soul Technologies Ltd., AKA Soul Artists
Attn: Suhail Khoury, IP Enforcement Agent
G06, Botanica, Jumeirah Village Circle Dubai, United Arab Emirates
Telephone: +971 -55-847-5105
Email: info (AT) Soul Artists (DOT) net

Upon receipt of a Takedown Notice Soul Artists deems substantially complete and valid, we will follow the notice, takedown and counter-notification procedures set forth in section 512(c) of the DMCA, beginning with expeditiously removing, or disabling access to, the complained-of material. Please be advised that we may provide an alleged infringer with any communications about the claimed infringement, including the Takedown Notice submitted by you. We may also provide any counter notifications received and communication related thereto, to the provider of the original notice of claimed infringement, as well as any contact information we have on file for the alleged infringer.

Without limiting Soul Artists other rights set forth herein, any user who engages in "repeat infringement" may be terminated from the Services without notice, and may no longer be permitted access to the Services. "Repeat infringement" shall be defined as two (2) or more instances, as determined by us in our discretion, where a user has infringed the exclusive copyright interests of another person. Notwithstanding the foregoing, we reserve the right to terminate members that are the subject of fewer than two (2) instances of infringement of someone else's exclusive copyright interests in appropriate circumstances, such as (for example) when the member has a history of violating or willfully disregarding our Terms.

39.B. Other Content. If you believe the perceived copyright infringement involves content generated by Soul Artists, rather than members or other users of the Services, please contact us with a detailed explanation of the perceived infringement. We will review what you send and promptly take appropriate action, in our discretion, if any action is required.

39.C. Artist Third-party links. It is not permitted for artists to share links to third-party websites, such as Facebook, Instagram, Twitter, Soundcloud, Reverb nation and others anywhere in your artist page. It is also not permitted to share your contact information such as phone number, WhatsApp number, or any other form of communication in the artist profile.

Disputes, Liabilities, and Disclaimers

40. DISCLAIMER OF ALL WARRANTIES. All data and information featured in the Services is provided strictly "AS-IS" and without any warranties of any kind, either express or implied, including without limitation warranties of title, accuracy, truth, reliability, completeness, currency, non-infringement, or any implied warranties of merchantability or fitness for a particular purpose. Further, we specifically make no representation or warranty regarding, and we disclaim and assume no liability or responsibility regarding: (i) the quality or availability of any postings made by you or any other users of the Services; (ii) whether any scheduled events or engagements will occur; (iii) whether persons or acts contacted through the Services will appear at any events or engagements; (iv) the ability of you or any other user of the Site to engage in transactions with any other user of the Services; (v) any details relating to any transactions you may engage in with any other use of the Services; (vi) the quality of the listings or other information offered by you or any user of the Services; (vii) the financial condition of you or any user of the Services; or (viii) compliance with local, state and federal laws by you or any other user of the Services. Users who determine to access the Services from such locations do so on their own initiative and are responsible for compliance with all applicable local laws.

41. LIMITATION OF LIABILITY. Neither Soul Artists nor any person or entity affiliated or involved with creating, producing, hosting, maintaining or delivering the Services shall be liable for any direct, incidental, consequential, special, indirect, or punitive damages arising out of your, or any other party's access to or use of the Services. Your sole remedy as a result of any breach or alleged breach by us of these Terms is limited to your ability to discontinue use of the Site and App, and your ability to terminate your participation in any Services. To maximum extent allowed by applicable law, Soul Artists shall have no liability or responsibility for any errors, omissions, or inaccuracies in the content within the Services or information flowing through the Services. Any damages to the venue where the artist will perform will be paid in full by the artists unless proven otherwise.

42. ASSUMPTION OF RISK. Your use of the Services is at your sole risk. You should conduct your own independent investigation of the users of the Services before entering into any transaction with such persons. In no event shall we or any other party involved in creating, producing, or delivering the Services be liable for any financial or other obligations that may arise between you and any other user of the Services.

You acknowledge that documents posted to and content available through the Services may contain computer viruses and you expressly assume that risk. Should you download any such materials from the Services, it is your responsibility to perform any scanning or other anti-virus precautions as you deem necessary. Under no circumstances will we be responsible for any loss or damage caused by any materials downloaded from the Services. You assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Services.

43. WAIVER AND RELEASE. By using our Services, you hereby waive any rights of recovery, under any theory of law, that you may have against Soul Artists, and its parents, subsidiaries and affiliates, and you release Soul Artists from any claim, cause of action or demand, on account of your use of the Services or the provision of the Services by Soul Artists.

44. Indemnification. By using the Services, you agree to indemnify, defend, save and hold harmless Soul Artists, and its members, managers, employees, agents, representatives, licensors, affiliates, parents, subsidiaries, subcontractors, and partners (collectively, our "Related Parties") against any loss, claims, judgments, damage, demands, cost, or expenses (including reasonable attorneys' fees and costs), arising out of or in connection with: (i) your use of the Services; (ii) any breach or violation by you of these Terms; (iii) any breach or violation by you of any representation or warranty made herein; and/or (iv) your violation of any rights of any third party. Without limitation, you agree to reimburse us and our Related Parties on demand for any payments made in resolution of any liability or claim that is subject to indemnification under this Section 25. We will promptly notify you of any such claim, and you may assume control of the defense of such claim with counsel subject to our reasonable approval, provided that you obtain and post an appropriate bond for our benefit, and we shall have the right in all events to participate in the defense thereof. If a claim is made we will have the right to withhold payment of any monies due you in an amount reasonably related to the claim and potential expenses.

45. Applicable Law. These Terms and Soul Artists provision of the Services to you shall be governed by and construed in accordance with the laws of the DIFC courts of law in the UAE, without reference to conflict of law's provisions thereof and, as to matters affecting copyrights, trademarks and patents, by the DIFC courts of law in the UAE.

46. Exclusive Jurisdiction. You and Soul Artists further agree that any dispute, claim, or action to interpret or enforce these Terms, or in any way related to your use of, or Soul Artists provision of, the Services, may only be brought exclusively in the DIFC courts of the UAE. You agree to submit to the personal jurisdiction of such courts for the purposes of litigating any such claim(s).

47. Enforcement Costs. Should either of us employ an attorney or attorneys to enforce any the provision(s) of these Terms, the non-prevailing party in any final judgment agrees to pay the prevailing party's reasonable expenses, including attorneys' fees and expenses, incurred in connection with such enforcement action and efforts, as determined by a court of competent jurisdiction.

Terms Applicable to Mobile Application

48. Downloading App from App Providers. If you download our App from a third-party app store (the "App Provider"), you acknowledge and agree that:

  • These Terms are an agreement between you and Soul Artists only, and not with the App Provider. As between Soul Artists and the App Provider, Soul Artists is solely responsible for the App and the Services rendered in connection with the App;
  • The App Provider has no obligation to provide any maintenance and support services with respect to the App;
  • In the event of any failure of the App to conform to any applicable warranty, (i) you may notify the App Provider and the App Provider may refund the purchase price for the applications to you (if applicable), (ii) to the maximum extent permitted by applicable law, the App Provider will have no other warranty obligation whatsoever with respect to the applications, and (iii) any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be, as between Soul Artists and the App Provider, Soul Artists responsibility;
  • The App Provider is not responsible for addressing any claims you have relating to the App or the Services, or your possession and use of the App;
  • If a third-party claims that an application infringes another party's intellectual property rights, as between the App Provider and Soul Artists, Soul Artists will be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms;
  • The App Provider and any of its subsidiaries are third-party beneficiaries of these Terms as it relates to your license to the App. Upon your acceptance of these Terms, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the App against you as a third-party beneficiary thereof; and
  • You must also comply with all applicable third-party terms of service when using the applications.

49. License to Download and Use the App. Subject to your strict compliance with these Terms, we hereby grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use our App downloaded directly from a legitimate marketplace, solely in object code format and solely for your personal use for lawful purposes. With respect to any open source or third-party code that may be incorporated in the applications, such open source code is covered by the applicable open source or third-party license EULA, if any, authorizing use of such code. We reserve all rights in the App not expressly granted to you by these Terms.

50. Upgrades. The App may download and install upgrades, updates and additional features in order to improve, enhance, and further develop the App and our Services.

51. Devices and Communications Charges. To download, use, or access our App, you will need a compatible "smart" device. We cannot and do not guarantee that the App will be compatible with, or available on, your specific device. Your telecommunication company's normal messaging, data, and other rates and fees will still apply. You understand that you are responsible for any charges associated with sending or receiving data and communications via your device.


52. Contacting Us. If you have any feedback, questions, concerns, or comments about any of the Services, please contact us Please be sure to include in any email your full name, email address, postal address, and any message.

53. Modifications to the Services. We may make improvements or other changes to the Services, or to the information within and services offered through the Services, without notice to you. We may add, delete, move, or modify some or all of the Services at any time.

54. Transfer of Rights and Assignment. Soul Artists may wish at some point to assign or transfer its rights in the Services to a third party, whether in connection with a merger, acquisition, asset sales, reorganization or otherwise. You agree that Soul Artists may transfer or assign to a third party all of its rights and obligations with respect to you, including any rights and obligations with respect to your Personally Identifiable Information, on the condition that such third party agree to abide by a privacy policy at least as protective as Soul Artists then-applicable Privacy Policy.

55. Relationship. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Soul Artists as a result of these Terms or your use of the Services.

56. Severability. Invalidation of any provision of these Terms shall not impair or affect in any manner the validity and enforceability of the remaining portions, which in such event shall remain in full force and effect as if such invalid provision had never been included herein.

57. Captions. The captions herein are inserted only as a matter of convenience and in no way define, limit, describe or otherwise affect the scope or interpretation of this Agreement.

58. Entire Agreement; Amendments and Waiver. These Terms comprise the entire agreement between you and Soul Artists regarding your use of the Services, and they supersede all prior understandings regarding the same. If we fail to enforce any of our rights arising out of these Terms, such failure shall not constitute a waiver thereof. To be valid and enforceable, any amendment to or waiver of these Terms must be made in writing, signed or posted within the Services by Soul Artists.

*Soul Artists is owned and managed by Soul Technologies Ltd.